Back to previous page

Credit and Collections Analyst

Job Type
Contract
Location
Warrington, Pennsylvania
Salary
Up to US$0.00 per hour
Job Ref
BBBH2303516_1707419311
Date Added
February 8th, 2024

Job Description
If you are an experienced Credit and Collections Analyst looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our clients include some of the biggest companies in the nation. Our client has a need for a Credit and Collections Analyst. This is a contract position; however it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Applicant must be eligible to work in the US for immediate opening. For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our end client.
Credit and Collections Analyst
Job Responsibilities
Your specific duties as a Credit and Collections Analyst will include:

  • The Credit & Collections Analyst will serve as the primary customer contact for the credit & collections, customer service and cash application functions of an assigned portfolio. This position will manage the customer base in a positive manner and will help the department reach its cash collection and DSO goals. The Credit & Collections Analyst will be responsible for the credit and collection efforts, as directed by the Manager of Credit and Collections to ensure the proper account coverage across the delinquent portfolio and provide daily feedback on unresolved issues. The position reports to the Supervisor of Credit and Collections.
  • Handle dispute resolution for Fortune 500 customer accounts by investigating and researching claims, deductions, or disputes to determine validity in a timely fashion. Follow up to customers within a "customer focused" framework; leading to the resolution of payment issues, by proactive Identification and resolution methods.
  • Analyze customer invoices to ensure contract terms and conditions are being followed.
  • Cash applications and adjustments to specific accounts as provided by Treasury backup.
  • Resolution of Customer Email and Phone inquiries expected within a 24 hour turn-around
  • Responsible for collection activities of the assigned portfolio, including but not limited to ensuring consistent, timely follow up, as well as, and adherence to the standards of responsible collection practices.
  • Gather credit and/or collections reference information, as required when needed.
  • Complete ad hoc projects and related deliverables, as assigned.
  • Proven ability to manage competing priorities under tight deadlines.
  • Understand/ review customer's claims and able to find quick resolution
  • The ability to effectively answer questions and resolve issues with limited information.
  • Ability to take initiative to quickly research and identify the right solution to uncommon issues or inquiries.


Credit and Collections Analyst
Job Requirements
As a Credit and Collections Analyst you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills.

  • Must have strong general knowledge of the billing and collections process cycles, including dispute resolution.
  • Must possess strong written and verbal communication skills with the ability to articulate challenges and present actions and solutions, along with excellent customer service skills.
  • Have the ability to work well under pressure while maintaining a professional and positive demeanor and continually multi-task to meet deadlines.
  • Ability to work effectively in a matrix organization using interdepartmental communication.
  • Strong negotiation skills and use solid judgment in changing a customer's objections into a commitment to pay.
  • Three to five years previous research and dispute resolution experience. As well as collections experience within an Accounting environment (previous high-tech experience preferred).
  • Experience in a multi-functional role and using multi-company accounting software package - Oracle Preferred
  • 4 year college degree preferred, but not required in Accounting, Business or equivalent experience.
  • Complete use and functionality of the Microsoft 2010 Office product suite.
  • Intermediate to Advanced level Excel experience is required.
  • Strong problem solving and analysis skills


Credit and Collections Analyst
Benefits

As a Credit and Collections Analyst with Bartech, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We are dedicated to providing our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment and your performance, you can find potential opportunities for direct employment. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits.
Available benefits for Credit and Collections Analyst Position may include (but are not limited to):

  • Exceptional medical, dental, and vision
  • 401(k)

Make the most of your experience!
Apply now!

Apply to this Job


Share this Job

More Information

Looking for more?

Subscribe to our Newsletter

Quarterly newsletter with trends, news, and job information.