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Technical Analyst

Job Type
Contract
Location
Canonsburg, Pennsylvania
Salary
US$28 - US$32 per hour
Job Ref
BBBH2307009_1719414767
Date Added
June 26th, 2024

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Technical Analyst. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Job Responsibilities
Your specific duties as a Technical Analyst will include:

  • Compensation (Range): 28-32/ hour: Salary:
  • Provides support in a 24x7x365 days/year role that monitors, tracks, and escalates Tower lighting issues to ensure company compliance with FAA/FCC notification requirements.
  • Monitor alarm activity from remote communications sites to ensure company compliance with FAA/FCC.
  • Open, track and close the filing of Notice to Airmen (NOTAM) reports with the FAA.
  • Open, track, and close NOC trouble tickets with the regions.
  • Answer incoming calls and monitor various e-mail accounts and act according to NOC procedures and processes.
  • Assist in the monitoring and control of headquarters building and site security.
  • Interface with field personnel to verify repairs and testing of lighting alarm systems.
  • Assist in resolution of NOC daily reports.
  • Basic troubleshooting and configuration of tower monitoring and lighting systems.
  • Notify, dispatch, and escalate network faults and emergencies adhering to MLA, SLA, FAA/FCC and NOC procedures.
  • Provide first contact with land owners, outside vendors, police, fire and emergency service responders.
  • Interface and assist with other NOC's and their technicians during QLI's, third party tower repairs and service outages.



Job Requirements

  • High school diploma
  • Prior customer service and/or service dispatch experience
  • Basic telephone operation skills
  • Excellent customer service skills
  • Proficiency in Microsoft Office programs
  • Skilled at completing tickets for maintenance purpose
  • Ability to handle multiple simultaneous calls
  • Knowledge of wireless communications a plus


Benefits
As a Technical Analyst with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:

  • Medical, dental, and vision
  • 401(k) plan with employee contribution opportunities
  • 529 college savings program

Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.

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