Customer Resolution Specialist

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Customer Resolution Specialist. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Job Responsibilities

• Compensation (Range): / hour: Salary: 24-28HR
• Executive Resolution - Executive Liaison
• Advanced problem-solving, resolution, and decision-making skills, including the ability to quickly understand and analyze new information and situations.
• Adept at demonstrating empathy in customer interactions and tenacity in resolving customer requests
• Passionate and enthusiastic about General Motors' vehicles and products, including knowledge / awareness about the automotive industry and market trends.
• Internet savvy with social media awareness.
• Working knowledge of multiple computer platforms, browsers and operating systems required.
  

Job Requirements

• Excellent customer service skills with an emphasis on soft skills, customer-focused proactive resolution, and de-escalation tactics.
• Excellent written and verbal business communication skills.
• Passionate about helping people. Projects an attitude caring and professionalism.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Self-starter who excels at working independently within a diverse team environment.
• Preferred:
• College degree (B.A./B.S.). Educational requirement may be substituted with equivalent industry-related business experience.
• Experience providing customer service via multiple contact channels (phone, live chat, face-to-face, written correspondence, etc.).
• Experience in customer service, retail and/or sales preferred.
• Willingness to work weekends and flexible hours.

Benefits
As a Customer Resolution Specialist with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• Paid time off, including holidays
• 529 college savings program

Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.
INDAUTOW2

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.