Console Operator
Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Console Operator. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Job Responsibilities
Your specific duties as a Console Operator will include:
- Compensation (Range): 23-25 / hour: Salary:
- Responsible for ensuring the safety of company employees and property by monitoring and responding to physical access control system alarms in a prescribed manner.
- Interact with callers/customers to determine location, nature of incident/issues to determine appropriate response.
- Perform data entry in multiple data bases; follow established procedures.
- Work involves detailed record keeping, data entry, and acute listening skills.
- Console Operators will be responsible for monitoring electronic security systems including intrusion detection, video cameras, badge verification, and general access control.
- Operators will also be tasked with providing remote gate access, receiving, and reacting to large call volume, regulatory requirements, maintaining enterprise situational awareness and other duties as assigned.
- 1st shift - 6am - 2pm
- 2nd shift - 2pm to 10pm
- 3rd shift - 10pm to 6am
- Days: Mon-Fri, Tue-Sat, Wed-Sun
- This role is located/based in Charlotte and all candidates submitted must be able to work onsite.
Job Requirements
- Minimum high school diploma or GED, excellent customer service and communication skills, ability to multitask, proficient computer and MS Office suite skills.
- Must be willing to work a rotating/flexible schedule - weekends, holidays, evenings.
- Ability to assess people and situations, to apply sound judgement, to remain calm under stressful conditions and elicit essential information for assigning and assisting field personnel in a timely manner.
- Further, must maintain a high level of confidentiality dealing with incidents and security techniques
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Benefits
As a Console Operator with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:
- Medical, dental, and vision
- 401(k) plan with employee contribution opportunities
- 529 college savings program
Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.
Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.
If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.
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