Senior UX Researcher

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Senior UX Researcher. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Job Responsibilities
Your specific duties as a Senior UX Researcher will include:

• Job Title: Senior UX Researcher
• Location: Wayne, PA
• Pay Rate: $56/HR, based on experience
• Length: 9-12-month contract *eligible to extend
• Schedule: Mon-Fri, 9 AM-5 PM EST 30 hrs/week initially (expected to increase) Hybrid: 0-3 days in office/week)
• You'll work closely with digital product teams and business stakeholders to understand customer behaviors, improve product experiences, and streamline research operations. This role supports strategic research efforts across B2B eCommerce, omnichannel experiences, and internal tools-all part of a global digital transformation.
• Lead and execute end-to-end UX research across the product lifecycle-from generative to evaluative.
• Apply qualitative, quantitative, and observational research methods (e.g., user interviews, usability testing, surveys, site visits, behavioral analytics).
• Translate research insights into actionable recommendations that influence product strategy and roadmap decisions.
• Partner with both digital product teams and industrial gas business stakeholders to align research to business priorities.
• Support scalable research practices through reusable frameworks, streamlined workflows, and structured insight documentation.
• Collaborate across global teams, adapting communication and storytelling for diverse audiences.
• Develop or partner on sustainable recruitment pipelines for research, both qualitative and quantitative.
• Contribute to the institutionalization of research-promoting UX maturity and insight reusability across programs.
• Conduct focused research on customer and user journeys, purchasing workflows, and product-service interactions.

Job Requirements

• 5-7 years of experience in UX research with digital products, preferably in enterprise or B2B environments.
• Expertise in mixed methods research (qual + quant + observational).
• Proven ability to lead research studies that influence strategy, prioritization, and design decisions.
• Experience with eCommerce platforms and transactional user journeys.
• Familiarity with agile, scaled agile (SAFe), or iterative product development environments.
• Skilled in participant recruitment, planning, and operationalizing sustainable research practices.
• Bonus: Experience supporting AI-enhanced solutions, intelligent interfaces, or data-informed product development.
• Strong communication skills-able to translate findings for execs, designers, PMs, and developers.
• Bachelor's or Master's in HCI, Psychology, Sociology, Design, or a related field.
• Strong command of qualitative, quantitative, and observational research methods.
• Demonstrated ability to lead research independently in a complex enterprise or B2B context
• Experience with eCommerce platforms and transactional user journeys.
• Proficiency with research tools (e.g., UserTesting, Dovetail, Qualtrics, Optimal Workshop, GA).
• Ability to partner with business stakeholders and product managers to frame research around strategic goals.
• Experience developing or partnering on scalable participant recruitment operations.
• Familiarity with data-informed development and exposure to AI or automation is a plus.
• Strong cross-functional communication skills, with experience working across global teams.
• Demonstrated ability to influence decisions and advance UX maturity through collaboration.
• Candidates must provide case studies that demonstrate their ability to conduct research that delivers measurable value to the business.

Benefits
As a Senior UX Researcher with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• 529 college savings program

Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.