Content Specialist

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Content Specialist. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Job Responsibilities
Your specific duties as a Content Specialist will include:

• Job Title: Content Specialist
• Location: REMOTE
• Pay Rate: $30-35/HR, based on experience
• Length: 12-month contract *eligible to extend
• Schedule: Day shift, PST working hours.
• Visa sponsorship is not available, now or in the near future, for this position
• Content Specialists are the architects of engaging and relevant content that resonates with target audiences and aligns with brand strategy.
• They craft compelling narratives across various media formats, utilizing their expertise in language, trends, and digital platforms to captivate and inform
• As a Content Specialist on the CX Scaled Content Creation team, you'll write knowledge base articles for our help center (help.dropbox.com) and internal support knowledge base.
• You'll work closely with subject matter experts from CX, product, design, and marketing to create content that supports product launches and optimization projects.
• This is a production level position where you'll work on multiple project simultaneously developing content for both consumer and business audiences, as well as internal support agents.
• You'll join a fast-paced, globally distributed team that "translates" technical concepts into clear, concise copy.
• Interview subject matter experts and conduct discovery research to discern content organization Write, edit, and optimize external knowledge base content on help.dropbox.com
• Update internal knowledge base articles, including troubleshooting articles, handling guides, one-pagers and how-to articles
• Maintain and update a collection of support macros for support agents that demonstrate the Support voice and tone
• Work directly with the Training Development team to ensure cohesive messaging of information to support agents
• Collaborate with cross-functional stakeholders to support product launch activity
• Participate in content peer reviews and provide concise, actionable feedback

Job Requirements

• 1-3 years' experience documenting software products.
• Proven working experience in technical writing and/or software documentation, with portfolio
• Ability to work autonomously, with excellent time management and organizational skills
• Ability to deliver high quality content, paying extreme attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable by various tiers of support
• Excellent writing, editing, and proofreading skills in English
• Experience developing written content, adhering to style and brand guides

Benefits
As a Content Specialist with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• 529 college savings program

Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.