811 Locate Ticket Screener

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing a global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract 811 Locate Ticket Screener. If you are interested in an opportunity to get your foot in the door with the leading company, we want to talk with you!
Hourly pay range $ 23-27.91

Job Responsibilities
Your specific duties as an 811 Locate Ticket Screener will include:

• The 811 Locate Ticket Screener plays a critical role in the damage prevention process by reviewing and screening utility locate requests submitted through the 811 system.
• This position ensures that tickets are properly assessed, routed, and prioritized to support safe excavation and construction activities.
• The role includes both office-based and remote work, with occasional field coordination.
• Review incoming 811 locate tickets for accuracy, completeness, and relevance to company assets.
• Determine ticket priority and route to appropriate internal or external teams for action.
• Cross-reference ticket locations with GIS mapping systems and asset databases.
• Communicate with contractors, utility locators, and internal teams to clarify ticket details.
• Identify potential conflicts or risks and escalate as needed.
• Maintain detailed records of ticket activity, resolution status, and communications.
• Assist in updating and maintaining ticket tracking systems and documentation.
• Support damage prevention initiatives and participate in training or outreach efforts.
• Collaborate with construction and network teams to ensure timely and accurate responses.
• Perform administrative tasks related to ticket management and reporting.
  
  Job Requirements
• High School Diploma or equivalent required
• Technical training or coursework in GIS, telecommunications, or utility locating preferred
• Heavy volume ticketing system experience (200+ tickets per day), 811 experience.
• Locate Experience.
• Experience reading digital prints/design work.
• 1-2 years of experience in utility locating, construction, telecommunications, or related field
• Familiarity with 811 systems and damage prevention practices preferred
• Heavy volume, call center or ticketing experience is desired
• Strong attention to detail and organizational skills
• Ability to interpret maps, utility drawings, and ticket data
• Effective communication and customer service skills
• Basic understanding of underground utility infrastructure
• Proficiency in Microsoft Excel, GIS tools, and ticket management platforms
• Ability to work independently and manage multiple tasks
• Commitment to safety and regulatory compliance
  

Benefits
As a 811 Locate Ticket Screener with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• 529 college savings program

Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.
Keywords: utility, ticket, design, locate requests

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.