Social Media Sorter

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Social Media Sorter. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Hourly pay range $ 15-16
Job Responsibilities

• Responsible for customer assistance and marketing support service to customers on Automotive Forums, Twitter and Facebook pages as well as other social platforms
• Understand the business pillars and goals between Social Care, Brand Engagement, Marketing, PR and Communication swim lanes throughout Facebook, Twitter, Instagram and other social platforms
• Monitor Facebook, Twitter, Instagram and other social platforms and identify Customer Care items that will be assigned to the care team for engagement
• Monitor Facebook, Twitter, Instagram and other social platforms and identify Sales Assist or Lead Generation posts that will be assigned to the care team for engagement
• Monitor Facebook, Twitter, Instagram and other social platforms and identify opportunities for the brand to engage in conversation to increase brand awareness, engagement and retention
• Participate in any required training/industry-specific certifications to maintain the technical knowledge and skills necessary to perform the job at or above the standard required
• Provide exceptional service to all internal and external customers
• Adhere and contribute to defining processes that produce best-in-class social consumer care experiences, focusing on constant improvement and a value-based approach
• Utilize correct tools to efficiently manage multiple concurrent activities

Job Requirements

• Bachelor's degree (English, marketing, business, journalism, communications or similar concentration preferred)
• 1+ years' experience in customer service-related profession
• 1+ years experience with social platforms (forums, Facebook, twitter etc.) at a personal/professional level
• Ability to make decisions that benefit the customer and company goals during times of ambiguity
• High-level knowledge with social platforms
• Computer navigation and typing proficiency
• Strong reading comprehension and written communication skills

Benefits
As a Social Media Sorter with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• Paid time off, including holidays
• 529 college savings program

Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.
Keyword: Social Media, Automotive, Marketing

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.