Operational ServiceNow System Administrator

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Operational ServiceNow System Administrator. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Hourly pay range $ 50-55
Job Responsibilities

• This is an Operational ServiceNow System Administrator, focusing on the small cell side (GIS focused).
• The ideal candidate will have their CSA certification.
• This role will focus around 80% on buildouts and 20% on business analyst responsibilities.
• Must be innovative, pivot quickly and problem solve.
• This is a collaborative team and tickets are not siloed
• Participate in design, planning, and review of new applications.
• Work with representatives from the various lines of business to identify and anticipate process improvement opportunities and to develop potential solutions.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Write high-quality, well-designed, testable code built with support of primary developer, as needed, adhering to the engineering rigor necessary to support application reliability, scalability, maintainability, extensibility, and security.
• Provide Training on ServiceNow functionality to the Network team
• Assign work to QA to validate development and support regression testing.
• Act as the technical lead for front-end design and development
• Partner with program/project managers to track potential risks that could impact project delivery
• Decompose high-level business and user requirements into requirements specifications to a level of detail suitable for use by those that must base their work on the requirements.
• Develop requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
• Develop and maintain system documentation (i.e. User Guides, communication regarding new features, etc.)
• Develop flowcharts, layouts, and documentation to identify requirements and solutions
• Development of test plans and facilitation of testing sessions with lines of business to ensure documented deliverables are completed.
• Administration of ServiceNow Service Management System (CMDB, Service Catalog updates and maintenance, groups/user management, workflow building and editing, custom application deployments, troubleshooting).
• Troubleshoot and resolve software problems as needed in Operational tools.
• Document problems, resolutions, and development/configuration for future reference.
• Contribute to development and design by constructively offering best practice solutions to technical issues.
• Maintains and supports the ServiceNow platform by performing minor to moderate development and configuration changes as assigned.
  
  

Job Requirements

• Seven (7) years of professional level technical/industry experience- telecom industry
• Four (4) years of experience with ServiceNow Service Management System
• Experience managing Business Rules, Client Scripts, UI scripts, Script Includes, Flows, and catalog items in the ServiceNow platform.
• HS Diploma or equivalent
• CSA Certification desired
  
  

Benefits
As a Operational ServiceNow System Administrator with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• 529 college savings program

Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.
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Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.