Pre-Owned Warranty Manager

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Pre-Owned Warranty Manager. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Hourly pay range $ 38-42
Job Responsibilities

• Be a specialist on the Used Vehicle Market including product, customer, and competition in the segment.
• Main point of contact for company and Dealer Warranty operations
• Coordinate and meet with internal and external groups focused on the Dealer and Customer Experience.
• Manage integration into existing corporate interfaces/systems related to Dealer and Customer assistance, Chat, Recall/Field actions tracking and Brand compliance.
• Perform data analytics related to dealer retail sales, profitability, identify trends, and audit Dealer Compliance
• Build and maintain high trust relationships and networks of business contacts while acting with integrity and a respect for others and an ability to demonstrate teamwork.
• Collaborate with other members on Pre-Owned team to improve the consumer and dealer experience across all touch points.
• Identify, and pursue pre-owned best practices to share with field and dealers.
• Will also need to effectively communicate tools, programs and information to both the field and Central Office leadership.

Job Requirements

• Bachelor's degree or equivalent experience
• 4+ years in sales and customer service
• Automotive Experience in either field or retail operations or both - preferred.
• Excellent oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly.
• Excellent time management skills - the ability to effectively and efficiently use your time to focus on the most impactful activities and challenge those that distract from the identified goal.
• Highly proficient in the use of Excel, and Power BI
• Excellent project management skills and the proven track record to manage multiple projects at any given time
• Ability to deal with ambiguity and take charge to get things done
• A consumer-centric, results-driven mentality
• Dealer/field Fixed operations experience (recommended)
• Dealer/field Finance and Insurance experience (recommended)

Benefits
As a Pre-Owned Warranty Manager with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• Paid time off, including holidays
• 529 college savings program

Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.
Keyword: Warranty, Analyst, Dealership, Automotive

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.