Electric Field Service Engineer
Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Electric Field Service Engineer. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Hourly pay range $ 46-50
Job Responsibilities
- The field service engineer position is responsible for providing onsite, technical diagnostic and troubleshooting support for Energy Home charging and storage equipment, which includes both uni- and bi-directional power systems.
- This role supports customer calls, which may include both end users and installations, and requires support to and collaboration with other cross-functional organizations, such as customer care and product engineering, to provide a world-class customer experience.
- Provide onsite troubleshooting and analysis of customer cases at residential homes involving the functionality, installation and commissioning of home charging and home energy distribution/storage systems
- Provide resolution guidance during site visits to technical advisors, installers and/or customers
- Support clear communication of technical issues, repair processes and system functionality
- Use required and available tools to perform diagnosis and troubleshooting
- Ensure high customer satisfaction during issue resolution
- Coordinate on-site visit support with customer care support and operations
- Work closely with customer care, technical advisors and warranty to support product returns
- Provide reports and summaries to comply with required documentation and deliverables
- Train other field service engineers as required
- Support creation of technical training materials based on experience
- Provide insights/feedback to improve products, processes and customer satisfaction
Job Requirements
- 8+ years of experience, journeyman experience in the electrical space/electronic space (high emotional intelligence)
- Bachelor's degree in Engineering or related technical field preferred open to HSD
Benefits
As a Electric Field Service Engineer with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:
- Medical, dental, and vision
- 401(k) plan with employee contribution opportunities
- Paid time off, including holidays
- 529 college savings program
Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.
Keyword: Electrical, Troubleshooting, Journeyman, Engineering
Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.
If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.
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