Endpoint Services Engineer
Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing a global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Endpoint Services Engineer. If you are interested in an opportunity to get your foot in the door with the leading company, we want to talk with you!
Hourly pay range $ 63
Job Responsibilities
Your specific duties as an Endpoint Services Engineer will include:
- As Endpoint Services Engineer you will be responsible for developing and delivering all technology that enhances the end-user experience across PCs, MacBooks, Tablets, and Smartphones.
- The successful candidate will leverage industry-leading products and tools from Apple, Microsoft, and Dell, along with enterprise tools such as MS Intune, Microsoft Endpoint Configuration Manager (MECM), Microsoft Deployment Toolkit (MDT), Apple Business Manager (ABM), and Apple Device Enrollment (ADE).
- Design, implement, and manage end-user technology solutions across various devices, including PCs, MacBooks, Tablets, and Smartphones.
- Utilize enterprise tools such as Microsoft Intune, Microsoft Endpoint Configuration Manager, Microsoft Desktop Toolkit, and Apple Business Manager.
- Engineer the implementation of applications and provide ongoing support using enterprise tools within the hardware technologies delivered.
- Focus on enterprise solution engineering by providing comprehensive, documented information to support technical solutions.
- Collaborate with various teams, including Enterprise Architects, Service Desk, Tier 2 Support Technicians, CyberSecurity, and other functions as needed, to ensure efficient and effective technical support and implementation.
- Develop and maintain technical documentation, standard operating procedures, and architectural diagrams to support end-user technology solutions.
- Work with end users to understand how technology is being used to provide solutions that meet business needs within the company standards and technology portfolio.
- Manage all components of application packaging, including the ability to reverse engineer existing packages to meet company standards, evolving functionality, and business needs.
- Support virtual solutions such as Microsoft Azure Virtual Desktop (AVD) and Windows 365.
- Navigate and implement enterprise security models using EPM, PAS, PIM, and other Role-Based Access Control (RBAC) designs.
- Participate in mergers and acquisitions, engaging with consultants and vendors to support carving out divestiture and fold-in acquisition actions.
- Manage incidents, perform issue problem management to prevent issues, and support current state operations.
- Stay current with supported technologies and processes to proactively map out changes that support current technical solutions.
- Support a large, publicly traded, global enterprise, with a commitment to being on call 24/7 to address any critical issues.
- Ensure compliance with organizational standards and security policies.
Job Requirements - Bachelors degree in Information Technology, Computer Science, or a related field with at least 3 years' experience or equivalent work experience
- Proven experience in end-user technology management, particularly with Microsoft, Dell products.
- Strong proficiency with enterprise tools such as MS Intune, MECM, MS MDT, Apple ABM, and Apple ADE
- Extensive experience in Tier 3 engineering roles, focusing on enterprise solution engineering.
- Excellent documentation skills, with the ability to create detailed technical documents and architectural diagrams.
- Strong collaboration skills, with the ability to work effectively with various teams, including Enterprise Architects, Helpdesk, Servicedesk, Tier 2 Support Technicians, CyberSecurity, and more
- Proactive problem-solving skills and attention to detail.
- Strong communication skills, both written and verbal.
- Ability to empathize with end-users and understand their needs, acting as a business solutions analyst.
- Expertise in managing all components of application packaging, including the ability to reverse engineer existing packages for repackaging according to company standards.
- Experience in supporting virtual solutions like Windows 365 and Azure Virtual Desktop (AVD).
- Familiarity with enterprise security models, including EPM, PAS, PIM, and other Role-Based Access Control (RBAC) designs.
- Experience participating in Mergers & Acquisitions and engaging with consultants and vendors to support related actions.
- Willingness and ability to be on call 24/7 to support a global enterprise.
- Relevant certifications in Microsoft and Apple technologies.
- Experience in scripting and automation, particularly with PowerShell or similar tools.
- Understanding of cybersecurity principles and best practices.
Benefits
As an Endpoint Services Engineer with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:
- Medical, dental, and vision
- 401(k) plan with employee contribution opportunities
- 529 college savings program
Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.
Keywords: end-user technology management MECM, MDT, ABM, ADE
Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.
If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.
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