Bilingual Training Coordinator

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Bilingual Training Coordinator (Oshawa, Ontario). If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!

Hourly pay range $ 28-29

Hybrid - 3 days in office
Training - onsite 4-5 days a week, (around 2 weeks - training duration may vary)

Job Responsibilities

As a Bilingual Training Coordinator, you'll play a pivotal role in enhancing dealership performance, ensuring compliance with training standards, and improving customer satisfaction through effective coordination and communication.

As a Bilingual Training Coordinator, you will:

• Serve as a liaison between the business and dealerships to ensure training processes and procedures are followed.
• Maintain regular contact with dealership personnel to assess needs and support training initiatives.
• Coordinate technical and retail training programs using the Product Service Training Catalogue, Retail Excellence Program and Guidelines.
• Manage course scheduling, enrollment, and instructor coordination through the Centre of Learning platform.
• Respond to inquiries via 800 lines and email regarding training programs, guidelines, and substitutions/cancellations.
• Monitor and report on Minimum Training Standards (MTS) compliance using the Centre of Learning and various reporting tools.
• Finalize course rosters, send invitations, and ensure accurate attendance tracking and grading.
• Support internal enrollments for TAC, OEC, Field Service Engineers, and Brand Quality Managers.
• Develop and distribute Virtual Classroom Training (VCT) schedules for Toronto and Montreal, ensuring proper instructor allocation.
• Manage Hands-On and VCT top-ups by adding additional students based on enrollment needs.
• Enforce substitution and cancellation policies for hands-on and VCT courses, ensuring prerequisites are maintained.
• Monitor classroom and VCT space availability and proactively fill open seats.
• Oversee classroom attendance and grading, ensuring billing is submitted accurately and on time.
• Utilize SLAP mainframe systems to verify employment history, program enrollment, and dealership data.
• Confirm MTS compliance for Warranty Labour Rate applications for Mechanical and Body Shop departments.
• Support the maintenance and ongoing TAC Talk Attendance Report.
  

Job Requirements

• Bilingual proficiency in English and French (reading, writing and speaking)
• Strong organizational and communication skills.
• 4 year experience in training coordination, scheduling and customer service preferred.
• Familiarity with automotive service environments is a plus.
• Proficiency in Microsoft Excel and digital learning platforms.

Benefits

As a Bilingual Training Coordinator with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.

Make the most of your experience!
Apply now!

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.