Engineering Support

*Full time, 40 hours/week. Hybrid, 3 days/week in office*

May be required to complete site visits 5-10% of the time. Personal vehicle will be driven with mileage reimbursed.

Responsibilities:

Assists management as directed with printing, routing, creating, or editing reports, calendars, schedules, notes, mail, newsletters, materials, supplies, presentations, databases, charts, graphs, etc

* Enters projects as requested into the work management system using Designer field notes, templates, or other methods.
* Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work.
* Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work.
* Copies/translates sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial).
* Also completes work orders that do not require a field visit or guidance from a Designer. (eg temp services)
* Verifies/completes the dependencies in the work management system prior to releasing job(s).
* Assists Designer with updating work management system for status, project comments, or customer comments and contact information.
* Performs customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site delivery.
* Compiles, reviews, and prints reports from work management system as needed
* Contacts customers to confirm project details and schedules
* Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary.
* Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, C&M Specialists, and others as needed
* Reports job status details to Designers, C&M Specialist, and/or contract construction crews as needed.
* Prepares for and provides storm support as needed

Minimum Education Required: High School Diploma

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.