USA - Customer Support Engineering - 10

Bartech Staffing is proud to partner with a global technology leader who is accepting applications for a Customer Support Engineer. This is a contractual opportunity, where the associate will sit at a client site in Arlington, TX.

Hourly Pay Range $36 per hour to $37 per hour (W2)

As a Customer Support Engineer, you will serve as the primary link between the manufacturing facility and the customer plant. The successful candidate will reside on-site at the customer location and will act as a key communication channel, ensuring quality, responsiveness, and seamless coordination of activities involving product verification, issue resolution, and customer support.
Key Responsibilities

• Serve as the communication bridge between the customer plant and the manufacturing facility.
• Re-verify parts within the computer system.
• Perform a good first level analysis of non-conformances.
• Verify product and maintain product test equipment.
• Return non-confirming material.
• Input data into Incident Reporting System (IRS).
• Provide technical support and system understanding.
• Conduct/coordinate initial 24-hour containment.
• Be an integral part of the response teams.
• Write a weekly trip report.
• Monitor/negotiate Global Customer Base Return rates.
• Develop customer relationships in the plant to improve the product and maintain or increase the business.

Qualifications

• Minimum 5 years of experience working with wiring harnesses, automotive manufacturing environments, and/or electronics.
• Bachelor's degree in Engineering (required).
• Strong computer literacy, including proficiency in Excel, Word, and email.
• Training and experience with business and computer applications.
• Exceptional organizational skills and attention to detail.
• Proven ability to communicate effectively with customers, engineers, and leadership teams
• Ability to analyze data, identify issues, and implement corrective actions quickly.

No C2C
Benefits
As a Customer Support Engineer with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.

At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• 529 college savings program

Make the most of your experience!

Apply now!

For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.
Keyword: Engineer, Wire Harness, Manufacturing

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.