Warranty Engineer

Location: Auburn Hills, MI
Department: North America Quality - Field Quality & Control Tower (FQCT)

Position Overview

The North America Quality organization is seeking a Warranty Engineer to join the Field Quality & Control Tower Team (FQCT) at the Headquarters & Technical Center in Auburn Hills, Michigan.
This role will support warranty issue resolution, quality investigations, and cross-functional project coordination across multiple vehicle systems. The ideal candidate will have a strong background in automotive product engineering, testing, validation, and root cause analysis. Opportunities are available within the Propulsion Systems Group, supporting:

• HVAC Systems
• Cooling Systems
• Intake & Exhaust Systems

This is an excellent opportunity to contribute to a team focused on improving product quality, customer satisfaction, and the future of automotive innovation.

Key Responsibilities

Warranty & Quality Resolution

• Lead the investigation and resolution of warranty-related issues.
• Drive structured problem-solving activities, including root cause analysis, validation, and corrective actions.
• Track and communicate weekly project status and progress updates.
• Establish and validate containment actions and permanent corrective measures.

Triage & Field Quality Support

• Review and analyze warranty claims data.
• Sort and categorize claims for investigation and prioritization.
• Coordinate vehicle reviews with dealerships and field teams.
• Support supplier and Stellantis reviews at Quality Engineering Centers and manufacturing facilities.

Project Coordination

• Facilitate cross-functional project meetings involving multiple stakeholders.
• Develop and maintain project schedules, agendas, meeting minutes, and status reports.
• Identify and analyze system requirements and project deliverables.
• Coordinate communication between engineering, quality, manufacturing, and supplier teams.

Manufacturing & Supplier Quality

• Review product and process changes at manufacturing and supplier locations.
• Analyze internal quality metrics and performance indicators.
• Support control plan updates and implementation of quality improvements.
• Validate corrective actions through on-site reviews and testing.

Required Qualifications

• Bachelor's Degree in Mechanical Engineering or related engineering discipline from an accredited university.
• 5+ years of Product Engineering experience.
• 2+ years of testing, validation, or test method development experience.
• Experience with:
  • Fixture design
  • Instrumentation
  • Data acquisition systems
  • Product validation testing
• Strong written, verbal, and presentation skills.
• Solid understanding of automotive systems and product development processes.
• Ability to work effectively in a team-oriented environment.
• Experience working with or supporting unionized manufacturing operations.
• Proficiency in:
  • Microsoft Excel
  • Microsoft Project
  • Microsoft Office Suite
• Working knowledge of Teamcenter.
• Strong understanding of GD&T and engineering drawings.

Preferred Qualifications

• Master's Degree in Engineering.
• Shainin Red X Black Belt Certification.
• Six Sigma Green Belt Certification.
• Kepner-Tregoe Problem Solving Methodology.
• Design for Six Sigma (DFSS) experience.
• Project Management experience or certification.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.