Change Management Analyst

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Change Management Analyst. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Job Responsibilities
Your specific duties as a Change Management Analyst will include:

• Compensation (Range): $34.46 / hour
• Overall duty is to coordinate and or manage maintenance events within Crown Castle Fibers Network such that we minimize disruption to our customer base, and ensure that each affected customers service is restored in timely manner.
• Maintenance Coordination- Internal and Vendor Maintenance Management.
• MOP Assessment.
• Maintenance Event Approval.
• Impact Analysis- Circuit Impact Research, Assessment, and Validation.
• Conflict Assessment-Internal, External Maintenance & Network Outage Conflict Resolution.
• Internal, Vendor and Customer Scheduling & Coordination.
• Research customer Information to ensure each customer is properly notified.
• Proactive Customer Communication & Notifications
• CM Support Line - for logging maintenance progress in the field. Not field based but remote troubleshooting to support calls from technicians in the field.
• Diagnose, troubleshoot, and clear alarms as reported by our NMS events logs, as a result of Change Management activity
• Serve as the primary point of contact for all Change Management SA inquiries.
• Various Record Validation Projects.

Job Requirements

• Hands on Experience and working knowledge within the following areas: SONET, IP protocols and routing, Layer 2 switching, WDM, Dark Fiber services and OTDR testing.
• 3-5 years telecommunications experience required.
• Solid experience with standard MS Office Products
• NMS alarm monitoring
• Working Knowledge within a Circuit Inventory System- IE. OSP Insight and Netcracker, NOC or Ops experience, Nortel 6500/5200Lambda Unite, Infinera
• Good judgment, concentration, and decision-making skills.
• Display good customer service techniques with a strong commitment to Customer Care, as the customers advocate.
• Extreme attention to detail.
• Good organizational skills.
• Ability to multitask.
• Must possess a positive attitude.
• Cross functional team player
• Desired
• 2-4 years related Service Provider experience
• Systems/Certifications:
• CCNA, CCNP, ITIL, Network + - preferred
• Cisco routers and switches Cisco ONS Lucent DMX Juniper MX and EX series
• Experience with MRV. Experience with BGP, IPv6, and or JUNOS a plus
• Education:
• HS Diploma or GED

Benefits
As a Change Management Analyst with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• 529 college savings program

Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.